Business Support Analyst

Who We Are

The Independent Retail Cannabis Collective (IRCC) is a nationwide initiative created for independent retailers. Our mandate is to help level the playing field by implementing programs that directly provide financial benefits to our retail members. We aim to foster a sustainable retail market, ensuring equal opportunities for success among all participants.

Job Summary

The Business Support Analyst will be primarily responsible for overseeing operations as it relates to vendor relations, specifically ensuring that relevant data offers are procured, organized and communicated in an accurate and timely manner, along with procuring the relevant analytics to support the overall health and growth of the business. The Business Support Analyst will directly contribute to the success and growth of independent retailers in the cannabis industry.

Specific Responsibilities

  • Ensure vendors submit their offers in a complete and timely manner, filling in the gaps as required.

  • Maintain CRM and other relevant files, including legal documents.

  • Organize and communicate relevant documentation in a coherent, user-friendly and intuitive manner.

  • Ensure monthly results are pulled accurately and validated in a timely manner.

  • Review data sets, identify outliers and potential errors and address them accordingly.

  • Issue monthly summary statements to vendors with corresponding recaps, comparisons and analysis.

  • Key account management and follow up.

  • Identify and communicate opportunities for operational improvements.

  • Monitor and forecast marketing and sales trends, leveraging best-practices.

  • Support the build of IRCC’s analytics platform, SOPs, and general best practices by providing direct feedback and ideas for improvement.

  • Create relevant presentations and analytics reports as required.

  • Follow up on outstanding invoices and coordinate with accounting as required.

  • Support retailer engagement as required including follow up and problem-solving.

  • Flexibility to assist with other tasks as required.

Required Skills and Experience

  • Strong proficiency in Microsoft Excel, Microsoft Office and BI.

  • Strong analytical, organizational, and problem-solving skills.

  • Highly detailed and process oriented.

  • Comfortability and familiarity using digital and web-based tools.

Required Soft Skills and Experience

  • Critical thinking and problem-solving skills.

  • Self-starter and self-motivated.

  • Ability to work independently and as part of a team.

  • Flexible and accountable.

  • Process-driven and efficient.

  • Collaborative team player.

  • Personable and passionate.

  • Ability to work and thrive in fast-paced and high growth environment.

  • Ability to deal with uncertainty in a rapidly changing and nascent industry.

Job Skills & Qualifications

2-5 years of relevant experience with Excel, Microsoft Office and BI dashboards.

IT-oriented and systems-savvy.

Ability to multi-task and prioritize workload.

Excellent organizational, oral and written communication skills.

Experience in cannabis and knowledge of the cannabis industry is an asset.

Culture

The IRCC is committed to diversity and inclusivity in the workplace- fostering a culture based on respect, integrity, and transparency. We thrive in a fast-paced and dynamic environment, seeking passionate individuals who share our values and are dedicated to building a sustainable cannabis industry.

Next Steps

Interested candidates who meet the requisite skills and qualifications should submit their resume to hello@irccollective.com. Please note that only interested candidates will be contacted.